Brighter Places Housing Association

‘Really impressed and grateful for the quick service!’

Brighter Places

UK Storage Company Ltd

'BAC Fire and Security are a reliable firm who you know you can pick the phone up to and discuss your options. For me they're big enough to be able to handle our jobs (they look after our sites as far away as Cornwall and Gloucester) yet small enough that you can speak to the same sales person, service person and often get the same engineer handling the work on site. This continuity allows them to provide a good service that can save time along the way. When dealing with issues on site, unrelated to them I should add, I have even been able to contact senior members of staff on a Saturday on their personal mobiles. Probably not an everyday service but was very valuable in this situation and much appreciated. I think it just shows they go that extra mile'

AMDOCS are a multinational company with a workforce of more than 20,000, serving customers in over 70 countries worldwide.

“BAC Fire & Security Ltd have provided us with Fire, Intruder, Access Control and CCTV maintenance for the past 7-8 years. During this time we have found them to be highly co-operative and reliable. The staff are extremely knowledgeable, friendly and professional. I would highly recommend them as a Fire and Security maintenance company”


‘I would like to thank you and your staff for your excellent service. When we transferred our schools contracts to your company we found the change not only cost efficient and the service extremely good, but your staff punctual and very friendly. Please convey our thanks to your staff’


“BAC Fire & Security Ltd has been our provider of choice for over 10 years now and we have no intention of changing. Over that time we have had them design and install our CCTV, Fire and Intruder systems, and all of which are now subsequently maintained and monitored by them.We believe that BAC offer great value for money and have always advised us as to the most cost-efficient solution to our school’s needs. The engineer’s expertise and the quality of works done have always reassured us that we made the right choice.The office staff are professional, courteous and always on hand to help, because of this we would not hesitate to recommend their services to any individual, business or School”

UNITED COMMUNITIES (Social housing provider)

‘I have been regularly dealing with BAC for a number of years now and found their service efficient, professional and very friendly. BAC have carried out repairs to all components of our fire detection systems and new installations of fire detecting equipment and intercom systems contained within our housing stock as well as giving expert advice on upgrades to our existing systems to meet current regulations. In all this time I have never encountered any problems with their team and I am very satisfied by the service they provide for our company’

MERLIN HOUSING (Social housing provider)

‘Over the weekend our Sinclair House system went down. BAC not only attended site to deal with these, they also delivered notes to all the residents to inform them that the system was down. This is what I call excellent service!’

BROMFORD HOUSING (Social housing provider)

“We have worked closely with BAC years now and they have not let us down once. Always quick to respond to important callouts with damaged or faulty fire alarm and door entry systems. Their service team has always been a pleasure to deal with and have gone that extra mile for us when we needed action quickly. Last year we had a property with a wireless fire alarm system causing all sorts of false alarms, stress to staff and warnings regarding false fire brigade attendance. It was not a suitable system for this property and action was required promptly. The advice and guidance received from BAC on this issue was instrumental in solving the problem. Also during the Covid19 nightmare, they have continued to deliver life safety services! Highly recommend BAC, very helpful and always there.”


We wanted to say that your engineer was a really nice chap and is doing a great job. Customers are only too happy to complain but rarely recognise good craftsmanship, we wanted to show our appreciation and thanks again for sorting things out.


Thanks to your engineer, I have now managed to move the sensor. I would like to say what a fantastic guy and I can't praise him high enough for his patience and knowledge.


BAC Fire & Security have undertaken numerous works on our behalf over the last few years. The range of work has been varied ranging from corrective maintenance to complete installations. Any work undertaken by them has always been completed on time and on budget.We would always recommend BAC based on their level of service, experience and value for money.


‘BAC has been contracted to assist with the installation and maintenance of Intruder Alarm and Security smoke screen generators in the south west of England and South Wales for Boots the Chemist. This has been on a 24 hour, 365 day a year basis. Since then BAC have assisted with other national contracts of ours such as Tesco, UK Mail and Booker cash and carry to name a few. In each case the professional approach from the service and installation departments, through to the engineers has been exemplary. In recent times the coverage area has been increased in direct reflection of the service we have received. I would not hesitate to recommend BAC Fire & Security LTD to anyone wishing to use a professional, competitive and forward thinking company.’