System Maintenance And The Importance Of Protecting And Preserving Your Investment

Installing any type of security or safety system is a wise decision but the system will not be anywhere near as effective if it is not consistently maintained. Sadly, there are a lot of businesses and homeowners that don’t see the importance of maintenance and worry that this will simply be another monthly outgoing that they could do without. But in reality, this should be seen as a wise investment that protects you and your property.

Why Is Maintenance So Important?

At BAC Fire and Security, we are leaders in the design and installation of a variety of safety and security systems. We will create a bespoke system for your property and install it without you having to worry about a thing. But design and installation is just one part of the important process that we offer for keeping you and your property safe and secure.

Our maintenance services ensure that you can sit back and relax while we take care of everything else. Whether it is keyholding, emergency response, CCTV monitoring or anything else, keeping your equipment in full working order is one of the most important aspects of owning a system like this. Once your equipment is installed, we offer a maintenance contract that ensures any issues are quickly tended to and you are aware of any replacements or repairs that need doing well in advance. We believe that system maintenance should be one of your highest priorities.

Protect Your Assets

One of the main reasons that many people choose to install a fire or security system within their business or domestic property is to avoid their precious assets being damaged or stolen. This is especially true for things that don’t hold much monetary value but the sentimental value is priceless. If your system isn’t in full working order, there is a risk of it failing but this is not something you will ever be aware of if the system is left to run unmaintained.

Through regular maintenance, you can have the peace of mind that your assets are always protected without having to find out due to a system failure that doesn’t alert you to a break-in or other emergency.

Reduces The Long-Term Cost Of Breakdown And Failure

Imagine buying a car and never taking it for a service or MOT; the latter would be illegal and there is a good reason for this. Your MOT checks that the car is in a good condition and is roadworthy. Any repairs are then completed leaving you with something that is safe to drive. You wouldn’t drive a car that wasn’t safe due to the risk of injury or even death. So why then, is it OK to risk your safety when it comes to your alarm or fire system?

Not only this but if you leave your system unmaintained for a very long period of time, there is a chance that any minor repairs will turn into major repairs. This can leave you with a hefty bill and there is nothing to say that this won’t be a recurring issue. But with a maintenance team on hand, you will never need to worry about surprise costs.

What’s more, with regular maintenance checks scheduled, you won’t need to worry about scheduling an emergency appointment or being caught in a tight spot.

Cost Effectiveness

A lot of people turn their noses up at having to pay an additional fee for a maintenance contract but when you think about the cost of replacing part of your system, or even the system in its entirety, it isn’t difficult to see which is the preferable option.

You may think that taking out a maintenance contract is just something else that you need to pay but over the course of time, it is far more cost effective. Moreover, with everything that is included in the contract, it is unlikely that you will ever have to plough any additional money into your system after the initial installation.

Maintain Warranties

BAC Fire and Security is proud to offer a very fair and clear warranty policy that gives our clients peace of mind. One of the biggest benefits of using our maintenance service is that your system will always remain within the boundaries of the warranty.

As with anything, there are limitations that come into play when using your warranty and in some cases, things like user error or environmental damage will void the warranty meaning that you have to fork out for the repairs yourself. Now of course, we do everything we can to provide you with an excellent service and a no-quibble warranty but when factors are outside of our control, this cannot be helped.

But when you have regular maintenance checks and work, this will ensure that the system won’t fail through such errors meaning that your warranty is far better protected allowing you to use it when you require.

How Will System Maintenance Benefit Me?

As well as being a very important part of owning a security or fire system, there are many other reasons that this service will be advantageous to you. With benefits ranging from improved insurance costs to optimal protection for your property and anyone who enters it, it seems that maintaining your system is something of a no-brainer.

Lower Insurance

Insurance companies operate on a risk basis and the more of a risk you are to them, the higher your monthly or annual payments will be. Moreover, this could bump up the excess you are expected to pay when making a claim. Of course, no home or business owner wants to have to claim on their insurance policy and this is likely one of the reasons you have had a system installed in the first instance.

That said, simply having an alarm or fire system in place isn’t enough; your insurance company needs to know that the system is in good working order and will prevent incidents effectively. If you can demonstrate to your insurance provider that you have your system regularly maintained, this may be rewarded with lower monthly premiums.


If you are running a commercial property then you have a responsibility to anyone who works at or uses your business. This means that you have to comply with certain rules and regulations, many of which centre around having fully operational security and fire alert systems.

In the event that anything did happen, you would need to be able to prove that you did everything possible to avoid the event. This is especially important if you ever find yourself in a legal battle or disagreement with a client or employee.

By having your systems regularly maintained, you will always have confidence that the system complies with regulations and you won’t be faced with any nasty surprises.

Protecting Your Property And Those Who Live And Work In It

As we have discussed already, you have a responsibility to anyone who comes into your property, whether that is a commercial or residential building. When people come into your home or business, they want to feel safe and secure and having fully operational security or fire system in place will give them that reassurance.

You will also be able to rest easy knowing that your family, friends, clients and coworkers are all fully protected. By allowing us to regularly maintain your system, you will never have to worry about being caught out which could result in an accident, injury or worse.

Reduce Your Ongoing Costs

We realise that signing up to a maintenance contract is another outgoing that you will need to cover; and in modern times, there are plenty of expenses to consider. We always try to keep our prices fair and are proud to offer a complete service for what we believe to be a very reasonable cost.

While there is a contract price to consider, this will be more cost-effective in the long run. If your system fails due to a lack of maintenance, there is a risk that you will be faced with some pretty hefty costs. These could be related to legal costs if someone puts in a claim against you or could also be related to repair costs should your property be stolen, damaged or otherwise require repair and replacement.

What’s more, if you don’t maintain your system and simply wait for it to fail, you will likely be faced with a large bill for repairs. These repairs can all be avoided by scheduling in a regular maintenance visit.

What Are The Benefits Of A Maintenance Contract?

At BAC Fire and Security, we offer a complex maintenance contract that covers all aspects of system maintenance. We pride ourselves on delivering a top-quality service that not only gives you excellent peace of mind but also comes with a wealth of other benefits.

Service Reports

We want you to feel secure in the knowledge that your system is in excellent working order. As such, we provide you with service reports every time we complete a maintenance check or service. These reports allow you to see what, if any, work has been completed and will also serve as an official document for times when you need to prove that your system has been regularly maintained.

What’s more, our engineers complete these reports to the standards of BAFE and SSAIB so you can feel confident that your system is fully compliant.

Fewer Failures

The last thing that anyone wants is for their system to fail at the worst moment. Your security and fire systems are there to protect you and your property but if they are not maintained, they may not always be able to do that. With regular maintenance checks and repairs, you can sleep safe in the knowledge that your system is incredibly unlikely to fail.

Degradation Reports

When we visit your property and carry out our maintenance checks, we will also provide you with a degradation report. Think of this as a prognosis for your system. Not only will this allow you to see what life your system has left but you will be able to compare reports to see how quickly the system might be degrading.

What’s more important is that this will also allow you to factor in any future updates to your budget. You will also have a better idea of when your system may need replacing and this, once again, can be more effectively budgeted, avoiding surprise costs down the line.

Peace Of Mind

Keeping your home or business safe and secure can be a bit of a headache when you are using equipment that isn’t reliable. But when you take out a maintenance contract, you will have the peace of mind that your system is fully functional and won’t let you down.

If you have to go away or can’t be at your property for some time, you can spend that time away feeling confident that your fire or security system has got your back!

What Types Of System Can BAC Maintain?

We know that security and fire systems come in all shapes and sizes but with our vast experience and superior expertise, there isn’t much that BAC can’t do. We are able to maintain a wide range of systems, including but not limited to the following:

  • CCTV systems
  • Fire alarms – conventional and addressable
  • Smoke detectors
  • Car park barriers
  • DVR systems
  • Access control systems
  • Telecare systems

We are fully accredited to take care of these systems and perform repairs where they are needed. Check out our full list of accreditations for more information.

What If The Systems Were Installed By Another Company?

While BAC is fully qualified and accredited to design and install security and fire alarm systems, we know that you may already have a system in place that was installed by another company. But don’t worry, we are able to take over the maintenance of your system and provide you with the same level of support that we offer to customers whose systems have been installed by us.

However, since every system is different, we will need to visit your property prior to taking you on as a client. One of our expert surveyors will come out to you and look over your existing system. This visit is totally free of charge and will allow us to provide you with a bespoke quote to cover your needs. It is important to keep in mind that your system may need to be unlocked in order for us to complete emergency repairs but if it is not already unlocked, BAC’s engineers will be able to do this for you for a small additional charge.

Why You Should Trust BAC To Maintain Your Systems

BAC doesn’t just lay claim to being one of the best system maintenance experts in Bristol and the surrounding areas, we back up this claim with an excellent reputation. Moreover, our experience and dedication to everything we do is demonstrated in our service; you will always come first!

We Are Fully Qualified And Accredited

We take what we do seriously and as such, all of our team go through intense training to ensure that the services we offer are superior.

Much more than this, we have several accreditations that demonstrate our commitment to providing nothing but the best. We are accredited with the SSAIB installation, design, repair and maintenance of CCTV, intruder alarm systems and access control systems. In addition to this, we also have BAFE accreditations demonstrating our compliance with fire safety and equipment.

We are also proud of our accreditations with Trading Standards, the Contractors Health and Safety Assessment Scheme and Quality Management Standards. When you work with us,you can feel confident that everything we do is backed by the appropriate bodies.

We Have More Than 30 Years Experience

BAC is a business that has a rich history but one thing that has remained consistent over the last 40 years is that we pride ourselves on our passion for security and safety. Currently operated by brothers with more than 30 years experience, you will be working with a company that has seen and done everything.

We Are Local

You could hire a national company but you simply wouldn’t get the dedication that you get from working with a local business like us. We are dedicated to not only serving our local clients but also playing an active role in the local community.

We believe that together is better and we want to work towards a safer and more secure Bristol, Bath and the local area.

Our Response Times Are Excellent

If anything goes wrong with your system, we want you to feel confident that our team will be on hand as soon as possible. When you call us to schedule a repair, we will respond promptly and get to you as quickly as we can. We promise that you won’t have to wait any longer than four hours for one of our engineers to attend so your system will never be out of action for too long.

What’s more, we have a 24/7/365 hotline so no matter what time of the day or night, we are on hand to help. Whether you need technical support, advice or someone to come out to you, we are always ready and waiting for your call.

We Are Highly Recommended

It would be easy for us to tell you that we are the best security maintenance company out there but we are proud to say that our Google ratings and reviews speak for themselves. We work with a vast range of residential and commercial clients who are more than delighted with the service we provide and we feel confident that you will soon be just as impressed by what we can offer.

Do you need your systems maintained?

It is clear to see why system monitoring is essential and comes with many benefits. If you currently have an unmonitored system that you think we could help you with, why not join our hundreds of other satisfied customers in Bristol, Bath and the surrounding areas and let us take care of everything for you?